Better Homes and Gardens® Real Estate Mary Holder
PRIVACY
STATEMENT
Last modified January 2009
Better Homes and Gardens® Real Estate Mary Holder operates the web site at maryholder.com ("Site"). We respect the privacy of each user of the Site (referred to as "you" or "a user"), whether you are just beginning your real estate search or have already become a customer. This Privacy Statement gives you specific information about how we protect your privacy, how we treat information we collect on the Site that identifies an individual user ("Personal Information"), and aggregated information.
BY REGISTERING FOR OR USING THE SITE, YOU SIGNIFY YOUR ACCEPTANCE OF THIS PRIVACY STATEMENT. IF YOU DO NOT AGREE TO THIS PRIVACY STATEMENT, YOU CANNOT USE THE SITE. We reserve the right to modify this Statement at any time by posting a notice on the Site's home page. (If we consider it appropriate, we may also provide additional notice of significant changes.) Your use of the Site after the date of the last modification listed at the beginning of this Privacy Statement indicates to us that you agree to the changes.
Location of Servers and Transfer of Information to the United States
The Site is hosted by servers in the United States. If you are located outside of the United States, your Personal Information will be transferred to the United States. By submitting your Personal Information, you consent to its transfer to the United States and to its storage, processing, and use there in accordance with this Privacy Statement.
Our Promise to You
Customer and client
information security is a top priority
for
Better
Homes and Gardens® Real Estate Mary
Holder.
1. Collection and Use of Your Personal Information
We collect your Personal Information on the Site in order to enhance the services we offer you. We collect Personal Information from you only when you voluntarily submit it in order to obtain certain services or information, including (A) registrations for special communications, such as saving a search for you and, but only if you request it, sending you new listings, price changes and open house alerts that fit the profile of your saved search; (B) requests to find a property, to list your property, and to find a sales associate or relocation specialist; (C) requests to contact us; (D) requests to email a listing to a friend; and (E) applications for employment.
Requests to
Find or List a Property and to Find a
Sales Associate
If you submit a request through this
Site to find or list a property or to
find a sales associate (including a
relocation specialist), you will be
asked to provide Personal Information
and we refer this information to offices
or sales associates to respond to your
request. For example, if you ask that we
list your property or if you ask to see
more listings in a given area, you will
be directed to an office in that area.
We encourage our users to be aware of
when they leave our web site and enter a
third-party web site and to read the
privacy statements of any web site that
collects personal information.
Contacting Us
If you contact us, we collect Personal
Information, which is retained or
referred to an office or sales associate
depending on the nature of your inquiry.
If you are looking for a property or a
sales associate, it is referred to an
office or sales associate; if your
inquiry or complaint requires a response
from us, it is referred to the
appropriate department for research and
a response. The information we collect
is not used in any other way.
Refer a
Listing to a Friend
If you choose to send a listing to a
friend, you will be asked to provide the
friend's name and email address in order
to personalize the email and to send the
email. We do not store this information,
and the information is used only to send
the one-time referral.
Employment
Inquiry
If you are seeking employment, you will
be asked to provide Personal Information
about yourself. We refer this
information to an office in the
geographic area in which you live. If
you have sought employment at our
company headquarters, the information is
forwarded to our Corporate Human
Resources Department.
2. Collection of Non-Personal Information
Even if you do not send us any Personal Information, we collect information that cannot be used to identify an individual ("Non-Personal Information") about your use of our Site.
Cookies
A cookie is a small data file, often
including an anonymous unique
identifier, that is sent from a web
site's computer and stored on your
computer's hard drive. Use of cookies is
common on the Internet. A web site can
send its own cookie to your browser if
your browser's preferences allow it, but
(to protect your privacy) your browser
permits a web site to access only the
cookies it has already sent to you, not
the cookies sent to you by other sites.
You can configure your browser to accept
all cookies, reject all cookies, or
notify you when a cookie is sent. (Each
browser is different, so check the
"Help" menu of your browser to learn how
to change your cookie preferences.) You
can reset your browser to refuse all
cookies or indicate when a cookie is
being sent. But if you refuse cookies,
some parts of the Site will not function
properly and may not provide services or
information you have requested. For
example, without cookies, we will not be
able to provide you with searches that
you have asked us to save.
Non-Personal
Information
Like many sites, we obtain Non-Personal
Information such as IP (internet
protocol) addresses, browser types, ISP
(internet service provider), information
about where a user comes from before
arriving at our Site, what pages a user
visits, the order of those pages, and
the amount of time spent on each. A
vendor performs this service for us by
setting a cookie to gather this
information, compile it, and report to
us. We use Non-Personal Information to
customize the advertising and content
you see, improve our services, conduct
research, and provide anonymous
aggregated reporting for internal audits
and third-parties.
3. Use of Information
We use the Personal Information and the Non-Personal Information we collect on the Site (A) to provide you with the services that you ask to receive through the Site, including saving searches and, if you request it, sending you updates about those searches, (B) to receive, if you choose, to receive periodic industry updates, (C) to answer your questions or complaints, (D) to refer you to Franchisees and sales associates about finding or listing a property or to locate a sale associate; (E) to refer a listing to a friend, and (F) for analytical purposes to help us improve the Site and for our business generally.
4. Sharing Your Information
We do not rent, sell, or share with third parties the Personal Information we collect from you on this Site except to provide information or services that you have requested, with permission, or under the following circumstances:
A. Third party vendors we engage to
provide services on our behalf, such as
hosting, web-site development, and
support, have access to Personal
Information, but they have agreed not to
disclose the Personal Information or to
use it for any purpose other than
providing the requested services.
B. We reserve the right to disclose and
use Personal Information and
Non-Personal Information in special
circumstances including: to enforce this
Privacy Statement or any other part of
our
Terms & Conditions to protect our
property or rights; to protect the
safety of anyone; to investigate,
prevent, or take action regarding
illegal or improper activities; to carry
out a merger or consolidation with
another entity, a sale or transfer of
some or all of our assets, or any
similar transaction; or for other
reasons we determine in good faith are
necessary, appropriate, or required by
law, such as when we respond to
subpoenas, court orders, or other legal
or administrative process.
The Site contains links to third-party web sites, including a mortgage company, title company, transaction management company, insurance company, franchisor's site and other affiliate sites. When you click on those links, you will go to a third-party site where you will be subject to that site's privacy statement. Please be aware that we are not responsible for the privacy practices of those other web sites and we expressly disclaim any liability for their actions, including actions relating to the use and disclosure of Personal Information by those third parties. We remind you to be aware of when you leave our Site and enter a third-party web site and to read the privacy statements on any web site that collects your Personal Information.
5. SecurityOur hosting services maintains its systems in accordance with reasonable industry standards to reasonably secure the information of its customers. However, no data transmission over the Internet can be guaranteed to be 100% secure. "Perfect security" does not exist on the Internet, and you use the Site at your own risk.
6. Correction/Updating Personal Information
If your Personal Information changes or if you no longer wish to use the Site, you may correct or update your Personal Information or unsubscribe from any updates you have requested by modifying or deleting your profile on the Site, writing to "Client Services" at Better Homes and Gardens® Real Estate Mary Holder, 530 Washington Blvd, Sea Girt, NJ 08750, or by sending an E-mail to info@maryholder.com
7. ChildrenThis Site is not directed to children under the age of 13 ("Children"), and we do not knowingly collect any information, including Personal Information, from Children.
Comments and Questions
If you have any questions or concerns
about this Privacy Statement, please
contact us by using the
Contact Us feature or by mail at:
Better
Homes and Gardens® Real Estate Mary
Holder
530 Washington Blvd, Sea
Girt, NJ 08750
